"The idea is to expand the space for additional staff while simultaneously increasing efficiency and collaboration. This additional capacity will strengthen our efforts to provide the best customer service worldwide.".

The new two-story, approximately 4,600 m² building, located at Mouser's global headquarters in Texas on a 31.5-hectare campus, is designed for energy efficiency and can be expanded to 9,290 m² to meet growing demand. The building features state-of-the-art amenities, indoor and outdoor dining areas, and ample parking.

With this latest new building, Mouser now offers 27 customer service centers across three continents, providing customer support in the local language, time zone, and currency. As an authorized global distributor, Mouser offers customers comprehensive service and technical support via phone, email, chat, or through its industry-leading website, mouser.com. The company calls this a "glocal" approach—providing local service worldwide.

Also available globally through its website, Mouser's online Customer Resource Center allows customers to easily benefit from Mouser's online shopping services and tools through a hub that contains everything customers need to streamline the purchasing process.

“We are constantly evaluating and improving our online resources to help buyers and engineers manage their product specifications and purchases,” Kleinjan adds. Customers can access their orders online and learn how to track them, request technical support and datasheets, or place orders via API or EDI through order automation. Our user-friendly digital hub provides Mouser customers with quick information about their components, as well as any other assistance they may need during the purchasing process.