Their competent staff is available to assist customers with instrument selection, explaining specifications and functions, determining corresponding measurement requirements, providing programming support, and addressing all other business matters. As a member of the China Industry Association and the LXI consortium, Rigol emphasizes the importance of European business.
In addition to their well-established administrative and technical support (support, service, and repair), Rigol now offers factory calibration with certification for a large number of their products. This is becoming increasingly important as their product portfolio increasingly includes high-end devices and complete solutions for industry and automation.
As a supplier of high-quality devices, Rigol is compelled to keep pace with established suppliers in terms of customer presence. This is essential to achieving their desired growth target and meeting the requirements of the European market and its users (engineers and scientists in research and education). To ensure even better and faster device availability, the warehouse has also been outsourced to a local logistics partner to guarantee even shorter delivery times.