Schneider Electric has launched Smart-UPS™ with APC SmartConnect, the first and only cloud-enabled UPS designed for distributed IT environments. With SmartConnect, the same UPS and a smartphone can support service providers, enabling proactive UPS monitoring with maintenance and renewal notifications sent directly to any smartphone. SmartConnect leverages Schneider Electric's cloud-enabled EcoStruxure IT architecture to provide the following functionalities:
• Receiving and sending information about a customer's UPS status, including battery replacement, warranty renewal, and UPS performance notifications.
• Providing a secure, cloud-based web portal where customers can view their UPS status, accessible from any internet-connected device
. • Automatically sending customized notifications, firmware updates, and advanced troubleshooting support through an easy-to-use remote monitoring interface.
• Immediate deployment with no configuration required, making installation easy even for non-technical users.
More business opportunities for service providers:
SmartConnect's cloud technology allows service management providers to expand their offerings and remotely monitor UPS systems for customers.
Providers can integrate SmartConnect with leading remote monitoring and management solutions such as ConnectWise Automate and Kaseya, or via a mobile web portal, enabling them to manage their customers from a single platform. The solution does not rely on SNMP (Simple Network Management Protocol) or software agents, meaning providers can deploy their services and start generating revenue quickly.
