Online demonstrations are arranged individually upon request and presented in high-quality video. The experience allows visitors to virtually enter the showroom, providing the opportunity to examine the latest equipment features, recent developments and configurations in detail, and to see the requested process, such as screen printing, assembly, or inspection, in close-up action. The content can be tailored to meet specific requirements, and two-way interaction allows for real-time Q&A with Yamaha product and engineering specialists.
Flexible presentation formats can include sales demonstrations, new product launches, and customized technical training sessions. Appointments can be made by contacting any local Yamaha representative or sales agent.
“Our new connected demonstration room allows us to introduce exciting new technologies and solutions to the market, as well as expand the range of support services we can offer customers,” said Mr. Ryosuke Nakamura, Branch Manager of Yamaha Motor Europe Robotics. “This state-of-the-art online facility will deliver tangible benefits for customers, including faster training, increased uptime, and greater productivity.”.
Yamaha Service Solutions
introduces the new Yamaha Remote Support software, eliminating the need for travel. This software allows Yamaha service technicians to securely connect to customer equipment directly from the service desk in Neuss. The software synchronizes the customer's equipment user interface with the technician's computer and provides specialized tools to analyze machine data and quickly resolve issues while connected. It also supports online chat during the remote session, enabling easy communication and enhancing customer convenience.
About Yamaha Robotics SMT Section:
The Yamaha Surface Mount Technology (SMT) division is a subdivision of the Yamaha Motor Robotics Business Unit within Yamaha Motor Corporation. Yamaha's surface mount team is highly regarded in the market for its modular approach, which allows them to keep pace with the trend toward smaller and more diverse electrical/electronic components mounted on circuit boards.
Yamaha's SMT division has established a robust business in the surface mount industry, enabling design and engineering, manufacturing, sales, and service to be integrated into a single system. Furthermore, the company has leveraged its core technologies in servo motor control and image recognition technology for vision systems (camera) to develop solder paste printers, 3D solder paste inspection systems, 3D PCB inspection machines, hybrid flip chip placers, dispensers, and intelligent SMD storage systems. This allows Yamaha's SMT division to offer a complete line of machines for assembling electrical/electronic components and propose optimal production line configurations to meet the diverse needs of today's manufacturers.
Yamaha's SMT Division has sales and service offices in Japan, China, Southeast Asia, Europe, and North America, providing a truly global sales and service network that will safeguard the best on-site sales service and customer support.
